When do I see a message that says my device is not allowed to log in?

This is because the administrator set restricted your account login, for example, you can only log in on a specific computer or mobile phone, or only allow you to log in on the Windows platform or iOS platform.

When this happens, please contact the administrator to confirm the details.

Or please follow the steps below to allow your device to log in:

Step 1: Use the administrator account to log in to the WorldCard Cloud service on the webpage :https://app.worldcardcloud.com/login

Step 2: Click->Settings

Step 3: Double click on the contact

Step 4[method 1]clickto close the settings and click

[method 2]Click and check the devices that are allowed to log in

Tip: Each platform can be bound to up to two devices.