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  1. FAQ
  2. Entry & Translation
  3. [WorldPenScan Go]

[WorldPenScan Go]

  • ● 【WorldPenScan Go System Update History】
  • ●【Quick Steps to Get Started】
  • ● The evolution of the ScanPen
  • ● How to use ScanNote ?
  • ● Dictionary Lookup Feature Description
  • ● How to directly scan text to MS Word and other application software?
  • ● How to use with the computer?
  • ● When connecting to the computer for the first time, the anti-virus software or firewall shows an alert. What should I do?
  • ● When connecting to the computer, the software shows "Cannot find the pen scanner", what should I do?
  • ● How to use with the phone app?
  • ● Unable to connect with the WorldPenScan Go App
  • ● Which languages are provided for Text Capture and Live Translation?
  • ● What are the available functions when not connected to the Internet?
  • ● I accidentally switched the UI of WorldPenScan Go to a language that I cannot understand, how can I switch it back?
  • ● Except through WIFI, can I use a USB cable to connect to the computer or mobile phone and scan?
  • ● How long does it take to charge? How long can it be used continuously after charging?
  • ● Why is the pen scanner always turned on when charging?
  • ● Can I continue to use the pen scanner while charging?
  • ● Can I scan texts to Chromebook?
  • ● Can I scan the texts on the screen?
  • ● How to use it for left-handers?
  • ● How to update the system software of the pen scanner?
  • ● Can I use the earphones with WorldPenScan Go?
  • ● I see a strange screen after booting up, what should I do?
  • ● What should I do if the text cannot be sent to the software on Mac OS after scanning
  • ● Why do I have the delays, failures, etc situations while using functions such as live translation and dictionary lookup?
  • ● The recognition rate of text scanning is not high, how can I improve it?
  • ● When use Live Translation, a message "Sorry, no voice received, please approach the microphone and try again" appears. How can I improve it?
  • ● In the Instant Translation function, how to translate multiple lines at a time?
  • ● If the touch screen does not respond, how can I resolve it?
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