PenPower Support Team

Any vocabulary words that have been looked up or added to “My Favorites” on the pen scanner will be automatically uploaded to the ScanNote platform, making it easy for you to review and continue le...

Any vocabulary words that have been looked up or added to “My Favorites” on the pen scanner will be automatically uploaded to the ScanNote platform, making it easy for you to review and continue le...

After a period of use, if the pen tip shows signs of wear, you can replace it with the spare tip included in the package. Please refer to the video for instructions on how to remove the tip. Once r...

Sign on a PDF document Click the (Signature Mode) button in the software. Click the (PDF Signature) button to open the PDF document. Use the mouse to draw a box around the area where the signa...

Introduction to the Signature Pad PenPower ePaper SignPad utilizes electronic paper display technology. By using a pressure-sensitive pen, handwriting appears in real-time on the panel.   Getting ...

The buttons [A Key] and [B Key] on the scanner pen can be used with the Scan2PC software. Users can configure these keys in the Scan2PC software settings menu to perform functions such as "New Line...

Please press and hold the power button for more than 10 seconds to force the shutdown, and use it again after booting. If you still have problems, please contact customer service.  

Please click on the "Gear" icon on the far right of the main page to enter the settings. Then click the item with an orange [planet] icon to enter the interface language setting list. Refer to th...

How to Get Started   Step 1. Press and hold the On/Off key to turn on the device ➨ Select the interface language you need.   Step 2. How to hold the pen scanner and scan ➨ How to switch left/right...

If you need to scan directly and send it to applications such as MS Word, please open the ScanNote webpage (https://wps.evolaclass.com), go to the "Data Input" feature, and click the (Download Soft...