PenPower Support Team

This error message usually occurs when the device serial number recorded in the audio file does not match the device serial number currently bound to your App account.To ensure the privacy and data...

When you use the Notique AI App to import larger recording files, transmitting via wireless Bluetooth (BLE) protocol is usually slower. To provide a more efficient experience, Notique AI Voice Reco...

When you use the Notique AI App to import larger recording files, transmitting via wireless transfer is usually slower due to the use of the BLE transmission protocol. To provide a more efficient e...

Please look for the "Dictation Activation Notice" card in the package to obtain the activation code.If you cannot find it, please contact customer support for assistance.

1. Connection InstructionsStep 1: Confirm the readiness of the computer and mobile device(1) Please first enable the dictation function on the computer.(2) If the PenPowerAI Jr. APP is not yet inst...

Issue DescriptionSome users may experience slow download speeds when using our recorder with an iPhone 16e or iPhone 17. The issue typically appears as follows:The download speed is normal at the b...

Account Deletion Request for Notique AI To protect your privacy, you can request the deletion of your account and associated data at any time.How to Request Deletion: Please click the link below to...

AI Reading Buddy Reminder: Please log in or register for an Evolaclass account before using AI Reading Buddy features. Reading Sessions 1. Create a New Session (1) Enter book name or article titl...

AI Reading Buddy Reminder: Please log in or register for an Evolaclass account before using AI Reading Buddy features. Reading Sessions 1. Create a New Session (1) Enter book name or article tit...

Version 1.3Applies to: Notique AI Pen + Notique AI App       1. Introduction Notique AI is an AI-powered system designed to transform everyday recording and note-taking into structured, meaningfu...